One flat price. No per-lead toll.

No multi-year lock-in. Plans are month-to-month or annual — annual saves, but you're never trapped. We'd rather earn the renewal every year.

Most communities are live the same week. The heaviest part — moving your existing data — is handled by the guided import wizard, and we run it with you on the onboarding call.

Yes. The CSV/Excel import wizard auto-detects your columns and handles duplicates, so your data comes across without hand re-entry. We'll do it live on your demo if you want to see it first.

Yes. Onboarding and team training are included on Growth and up; Enterprise adds dedicated white-glove onboarding across your portfolio.

Cancel anytime; you keep access through the end of your billing period and can export your data. No exit fees, no hostage-taking of your records.

Not yet — every community's setup (local phone number, directory listing, data import) is provisioned with you. Book a demo and we'll have you live quickly.

ThrivoIQ is the complete resident acquisition platform for senior living — the largest directory of communities in the country, the most capable CRM built specifically for this industry, and zero referral fees, all for one flat monthly price.

Most CRMs in this space stop at the sale — they track a prospect until they sign a lease, then hand off to a separate system for resident management. ThrivoIQ is the only platform that connects the two: a signed lease becomes a room reservation, a resident profile, and a census forecast automatically, in the same system. And unlike directory-based lead sources, ThrivoIQ never charges a referral fee — you pay one flat price whether you close one resident this month or twenty.

Every dashboard runs on your own real data — lead scoring breakdowns, weighted pipeline value, close rate trends, days-to-close, occupancy and census forecasts 30 days out, communication performance across email and SMS, and lead-source ROI comparisons. Nothing is a borrowed industry benchmark; every number you see is something you can defend to your own leadership team.

ThrivoIQ includes its own dedicated local phone number per community and two-way SMS built in, so most communities run their entire communication workflow inside ThrivoIQ without needing a separate system. Leads can also come in through CSV import, a phone quick-log, an embeddable web form, or an API endpoint with token authentication.

The Daily Mission feature automatically prioritizes every rep's day — Critical, Due Today, and Recommended tasks, ranked by the expected revenue and lifetime value of each prospect — so nobody has to guess who to call first. Automated follow-up sequences mean a lead never goes long without a response, and the Pipeline Health Scorecard flags exactly where a team's process is breaking down, with one-click fixes.

Yes. Revenue Settings let each community configure its own care types, base rates, care-level add-ons, and fee structure, including a custom fee builder. Team permissions are role-based (Owner, Executive Director, Sales Director, Administrator, Staff) so every person sees exactly what's relevant to their job.

ThrivoIQ is the only platform where the sales pipeline and resident management are the same system. Once someone moves in, their full profile — care details, family contacts, daily caregiver logs, photo gallery, documents, and billing — lives in ThrivoIQ too, and an expected move-out date automatically feeds back into your census forecast.

You stop paying referral fees on every lead, you get a CRM actually built around how senior living sales works instead of adapted from another industry, and you get one system that runs from first inquiry through move-in and ongoing resident management instead of stitching together a lead source, a generic CRM, and a separate resident management tool.

Access is role-based by design — Staff, for example, can log resident care but cannot see leads, pipeline, or analytics, and only the roles that need financial or contact data can see it. Data is encrypted in storage and access is authenticated at every level.

Yes — the entire platform is built mobile-first, down to 48px minimum touch targets, so a sales director or caregiver can do their job just as fully from a phone in the field as from a desktop in the office.

No, never. ThrivoIQ charges one flat monthly subscription depending on tier, or a custom Enterprise plan, regardless of how many leads you receive or residents you close.